Legal Guide
1. General Legal Information
The purchase and import of Duty-Free cigarettes are subject to the legal regulations of the respective destination country. Buyers are obligated to inform themselves about the applicable provisions to avoid violations of customs and tax regulations.
2. Customs & Tax Regulations
When importing Duty-Free cigarettes, customs duties or import taxes may apply. The amount of these charges varies depending on the country. Please check with the relevant authorities for the current regulations before making a purchase.
3. Order Quantities & Usage
Customers are allowed to order a maximum of 4 cartons of cigarettes per day. This quantity is intended for personal use and may not be resold. The limitation is based on the legal requirements of the European Union to ensure that Duty-Free cigarettes do not enter commercial circulation.
Personal use means that the ordered cigarettes are only intended for the buyer's personal consumption or household. Reselling or commercial distribution is strictly prohibited and may result in legal consequences.
4. Age Restrictions
In the European Union, the purchase and consumption of tobacco products are only permitted for individuals over 18 years of age. By making a purchase on our online shop, you confirm that you have reached the legal minimum age. To comply with this regulation, we reserve the right to verify the buyer's age.
If it is found that an order was placed by a minor, it will be canceled, and the purchase price will be refunded. Violations of the minimum age law can have legal consequences.
5. Shipping & Delivery Areas
We only deliver within the European Union. Shipments are made in discreet packaging to protect the privacy of our customers. It is the buyer's responsibility to ensure that the import of Duty-Free cigarettes is permissible in their country.
Our products are shipped through established courier services to ensure fast and secure delivery. The average delivery time ranges from 5 to 14 working days depending on the destination country.
6. Returns & Refunds
Due to the nature of tobacco products, they cannot be returned for hygiene and legal reasons. If your delivery is damaged or faulty, please contact us within 7 days to find a resolution.
7. Contact & Legal Advice
If you have questions regarding legal regulations or import conditions, we recommend consulting a specialized attorney or the relevant customs authorities. Our customer service is available for general inquiries at support@dutyfreecigs.net.
These information provided are for guidance purposes only and do not constitute legal advice. Please consult official sources or specialized attorneys for detailed legal information.